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I opened my business, YOUR FRENCH GIFT, LLC in September 2013. It is composed of 2 retail outlets: an online store, YourFrenchGift.com and a retail store in the suburb West of Boston, Your French Gift by Isabelle B.

The retail store, located on Washington Street in Wellesley Hills, Massachusetts, has already become a “must-go” destination not only for Wellesley residents, but also for residents of the entire Boston metro area.

Its unique concept consists in offering outstanding retail service coupled with a revolutionary use of the online store inside the retail store!

During their first visit, new customers are immediately greeted by me or my store manager, and informed that they’ve entered in a French imports store, where strictly selected products are high quality and manufactured in France.

They can choose to poke around by themselves or are kindly invited to receive some information about the categories of products they will see and their particularities.

Taking “the grand tour” of Your French Gift is quite an experience!

It’s an entertaining moment spent learning about unique brands, trying the various fragrances of Fragonard perfumes or scented candles by the Castle of Versailles, touching the adorable and super soft plush toys and stuffed animals, admiring the incredible French creations of home decoration, linens, tableware, and much more!

No push, no rush, no pressure. It’s interesting; it’s fun!

People feel free to share their own memories of trips to France, their French heritage, or to ask for tips.

At the same time, they collect ideas for immediate or future gifts!

Your French Gift has also become the number 1 destination in the Boston Metro West region for beautiful linens and throw pillows.

Customers bring photos of their interior for color matching, the dimensions of their tables to select tablecloths, plates or dishes to match the pattern…and they receive friendly personalized service. Unless they prefer to make a private appointment with Isabelle in their own home!

Next time you’re in the area, come and visit us. You’ll be surprised by the unknown benefits of the giant TV screen displaying the online store on the wall of our unusual boutique. We use it daily to show the different sizes and variations available. You will be easily able to compare prices and make your final choices.

Isabelle-flat-screen

This clever use of the Your French Gift website is frequently applauded by customers and could become in the near future a new way of selling in a retail environment!

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